For all goods from our online shop, the statutory warranty rights apply, from which you benefit. Read paragraph § 4 of ours here Terms and Conditions.

§ 4 Warranty and Compensation

1. Defects or damage that can be traced back to culpable or improper handling or improper installation as well as the use of unsuitable accessories or changes to the original parts by the customer or a third party not commissioned by Inventivio GmbH are excluded from the warranty.
2. Wear and tear due to use is also excluded from the warranty.
3. If the customer accepts the goods or the object of the order despite being aware of a defect, he is only entitled to warranty claims to the extent described below if he expressly reserves the right to do so in text form (e.g. e-mail) immediately after receipt of the goods.
4. The customer is only entitled to warranty claims due to existing transport damage if he has complied with his obligation to examine and report according to § 2 number 4. This does not apply if the customer is a consumer.
5. The warranty period for new items is 24 months. The period begins with transfer of risk. The warranty period for used items is 12 months, provided that Inventivio GmbH does not have unlimited liability according to § 5 number 7, in particular for injury to life, limb and health. If the customer is an entrepreneur, the warranty period for new items is one year and for used items six months from the transfer of risk, unless Inventivio GmbH has unlimited liability in accordance with Section 5, Item 7, in particular for injury to life, limb and health.
6. For the rest, the warranty is based on the statutory provisions.
7. Inventivio GmbH is only liable for damage other than damage to life, limb and health if this is due to intentional or grossly negligent action or culpable violation of a material contractual obligation by Inventivio GmbH or a vicarious agent (e.g. the delivery service) of Inventivio GmbH based. Any further liability for damages is excluded. The provisions of the Product Liability Law remain unaffected. If an essential contractual obligation is negligently violated, the liability of Inventivio GmbH is limited to the foreseeable damage.